What is a Runtime
A runtime error
means that the operating system or an application found something
wrong when it tried to run a portion of the programming code. Many
times they are the result of a bad macro or an application template
that is installed on your computer. A runtime error message can
be caused by one oif the following conditions:
Any of these problems
can cause the application to freeze, close unexpectedly, generate
an error message, or in the worst case cause the blue screen of
death that occurs when the operating systems hangs up and crashes.
Believe it or not, the blue screen of death is actually a built-in
protective mechanism designed to halt everything in an effort to
prevent irreparable damage to an operating system file. If you
experience a blue screen of death and turn off the computer then
turn it back on and it boots to windows, you just avoided a serious
problem. If the machine never boots again, the protective mechanism
failed to prevent the damage and you need to either do a system
restore or a complete operating system re-installation. However,
most runtime errors don’t crash the operating system.
Conflict with terminate and stay
resident (TSR) or other running programs
- Software issues with either the
operating system or the application itself
- Computer Virus, Trojan, spy ware,
- Insufficient Memory (RAM) or
a bad block in the memory
How Do You Fix Runtime Errors?
Conflict with a Running Program
First, make sure
you have the latest windows service pack is installed. If not,
go to the Microsoft website and download the latest service pack
and follow the directions to install it.
If that doesn’t
solve the problem, you need to check all of the TSRs running
on your machine. Terminate and stay resident programs are programs
loaded into memory at startup. Most of the icons you see in the
right hand portion of the status bar belong to TSRs. The
first thing to do is right click on all of those
icons and turn them off if it is possible. As an example
of a TSR, I have a little icon on the status bar from the weather
channel that tells me what the outside temperature is where I live.
By Right clicking on the icon, I can select exit the application
to shut it down and remove it from memory. After turning off as
many TSRs as possible, try the application
that crashed again to see if it works.
If a specific
application is causing the runtime error, visit the publisher’s
website to see if there are any patches or updates for the application.
If no patches or updates are available, uninstall the application.
Reboot the machine to clear the memory. Then reinstall the application.
If that doesn’t fix the problem, contact the application
publisher’s helpdesk for further assistance.
Add-ons and Plug-ins
allow you to install add-ons and plug-ins to provide greater functionality.
Web browsers are a common example. Acrobat reader, macromedia flash
and shockwave are all browser plug-ins. Again, check the publisher’s
website for patches or updates. If none are available or they don’t
fix the runtime problem, uninstall the application. Reboot the
machine to clear the memory. Then reinstall the application. If that
doesn’t fix the problem, contact the plug-in publisher’s
helpdesk for further assistance.
Computer Virus, Trojan or Spy Ware
can write to most files on the computer including system files.
They can also reconfigure applications and system components. As
a result, they frequently generate runtime errors. Scan your computer
for viruses, ad ware, spy ware, Trojans, worms, etc. Use any good anti-virus program
or combination of programs to correct any problems encountered.
Besides virus and spy ware scanning, you should also run a registry
cleaner to fix any registry problems caused by the infection.
problems involve running out of memory or having a bad block on
the memory chip. Open the system icon in the control panel to see
how much memory you have installed. If you don’t have the
maximum allowed for your machine, add as much as you can. You can
also remove your memory chips following the computer’s user
manual and take them to a dealer for testing. If the chip is bad,
you should replace it.
Microsoft Knowledge Base
If you do receive
an error message with an error code, go to http://support.microsoft.com/gp/errormessage and look up the
error message. If it is a known problem, Microsoft usually has
step-by-step instructions on how to fix the runtime error. If not,
they may be able to direct you to another source for assistance.
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